Overview
At Fashiaro.com, we are committed to ensuring the satisfaction of our customers. However, it’s important to note that Fashiaro.com operates as an affiliate website. This means we do not directly sell products or handle returns. Our platform connects you with a wide array of reputable merchants and brands in the fashion industry, guiding you to the best deals and products online.
Return Process
Since purchases are made through third-party merchants, the return policy for any item will be determined by the specific retailer from whom you purchased the product. To ensure a smooth return process, please consider the following steps:
- Review the Merchant’s Return Policy: Before making a purchase, we advise you to review the return policy of the merchant listed on our website. Policies vary from one retailer to another, with specific conditions regarding return time frames, restocking fees, and the condition of items eligible for return.
- Initiate the Return: If you wish to return an item, you must do so directly through the merchant’s website or customer service. Instructions for returns are typically found in the order confirmation email you received or on the merchant’s website under their “Returns” or “Customer Service” section.
- Contact Customer Support: For assistance with the return process or if you encounter issues with a merchant, feel free to contact Fashiaro.com’s customer support. While we do not manage returns directly, we are here to help guide you and address any concerns related to your shopping experience via our platform.
- Feedback: We value your feedback on your return experience with our affiliate merchants. Your insights help us improve and ensure we partner with retailers who uphold high customer service standards.
Additional Information
- Refunds: Since transactions are made directly with third-party merchants, any refunds will be issued by the merchant according to their own refund policy. Please consult the merchant’s policy for specific details on how and when refunds are processed.
- Shipping Costs: Return shipping costs are subject to the merchant’s return policy. Some retailers offer free returns, while others may require you to cover the return shipping costs.
- Product Condition: Most merchants require that the item be returned in its original condition and packaging. Make sure to read the merchant’s return policy carefully to ensure your item is eligible for a return.
Customer Support
Should you have any questions about navigating our site or need assistance with contacting a merchant, our customer support team is here to help. Please reach out to us via our contact page.